LEAD.
EMBRACE.
CREATE.
OUR MARKETS
As an ever-changing, global company that keeps up with market trends, SeidoPro is looking to expand its services beyond shipping and logistics, eyeing the fields of healthcare, insurance, and retail. The growth of the company is expected to cover Asia, particularly Japan, as well as parts of Europe and North America.
In addition to offering day-to-day services in the aforementioned industries, we also offer value-adding consultancy work for our clients, enriching their businesses and our partnerships with them. Our list of value-added services includes but is not limited to the following: change management, training, cloud computing, and business analytics.
OUR PRODUCTS & SERVICES
As a global company with a diverse profile, our products and services cover the following industries: shipping and logistics, retail, medical, and e-learning.
Our BPO operations function as a delivery center of electronic data, facilitating international data exchanges, and providing information processing and storage related to cargo booking, documentation, container inventory, cost data recording, and monitoring and control.
Our Business Functions
Global Service Center (GSC)
- Export & Import Documentation
- Business Support Group
Shared Services Center (SSC)
- Back-Office Support
Our Services
Business Process Outsourcing (BPO Services)
Full bill of lading processing
General data encoding services
Customer profile database entry
Knowledge Process Outsourcing
Invoice generation
Accounts receivable monitoring
Email support/customer service management
Project Management & Consultancy
Management/workflow consultancy
OUR CORE COMPETENCIES
Data Entry and Encoding
General Data Entry
Encoding of pertinent information on templates, business forms, records, reports, and other similar documents
Database Creation
Encoding of records, data, and/or information to build and establish databases both for end-client use or software development testing
Customer and Technical Support Services
Customer Service Management
Non-voice customer communication and support services (i.e., email support, chat support, etc.) Database Creation
Customer/Client Helpdesk
Non-voice and email support for customers and its end-clients
System Helpdesk
Client support for system use, testing, and troubleshooting
Network Support
Network administration, helpdesk, and troubleshooting for clients and network end-users
Knowledge-Based Services
Report Generation and Analysis
Generation of statistics, reports and data analytics for clients with the view of providing business intelligence, information-driven decision making, and strategy development
Project Management and Consultancy
Support, consultancy and management services for new project development, business process review and re-engineering, and functional and operations management
eTraining Design and Development
Design and development of digital training modules and eLearning systems