Front Title
OUR HISTORY & LEGACY
We are a global non-voice BPO and consultancy firm, embracing an identity of being a pioneering and reputable partner to some of the world’s largest logistics companies. We are one of the most trusted firms in the field of IT-enabled services and business process outsourcing (BPO) for shipping principals in the Philippines and the Asia-Pacific region.
Established in the millennium year 2000, SeidoPro began as a joint venture between the Transnational Diversified Group (TDG) of the Philippines and NYK Line of Japan, with the primary objective of providing IT- enabled support and knowledge-based shipping BPO services to various onshore clients around the globe. With the former as the holding company of SeidoPro, TDG is involved in various industries worldwide, offering a wide array of services in the fields of logistics, ship management, travel and tourism, information and communications technology, securities trading, real estate development, renewable energy, and other related industries.
Today, we serve 26 countries across 4 continents.
Seizing the opportunity for more growth, we opened our doors to serving other shipping companies and other industries including retail, medical, and e-learning.
As we continue to scale up and expand, we are now ready to cater to a new and broader market in this ever-growing, ever-changing world.
Vision
Be the top strategic IT-BPM company
for our logistics partners.
Mission
Our Name
Our name is our identity.
Our Service
We address the industry challenges of tomorrow today.
Our People
We are highly efficient, happiness-driven game changers.
Values
Our Business Philosophy
Whether it is in providing day-to-day business solutions for our clients, or in fostering partnerships and communities towards growth, our business philosophy is simple: quality and consistent service you can depend on, relying on a three-point value system.
Lead with Service
We believe in leading by example.
Our high standards for accountability and
responsibility define us.
Embrace the Extraordinary
We delivery services that are above and beyond industry standards.
Create Happiness
We value our sense of family.
We create happy memories together.
Our Quality Policy
We shall continuously provide efficient and reliable shipping & IT-BPM services beyond our customers’ expectations;
Exhaust all our efforts to sustain a continuous growth in order to uphold our stakeholders’ resources and our people’s welfare.
Information Security Policy
SeidoPro is committed to securing the information entrusted to us by our stakeholders. We abide by our Information Security Policy, guided by the principles of ISO 27001:2022 Information Security Management and Systems, to ensure that we remain your trustworthy partner for your business operations.
Information assets of SeidoPro shall be protected from identified information security threats, whether internal or external, deliberate, or accidental, such that the brand image is protected; confidentiality of information is maintained; integrity of information can be relied upon; availability of information is ensured; all legal, regulatory, statutory and contractual obligations are met; with focus on continual improvement of the Information Security Management System.
Group Chairman’s Message
On behalf of Transnational Diversified Group, I warmly welcome you to the new digital home of SeidoPro Global – a home that tells its story as a trusted IT and BPO company, and reflects our continued commitment for quality and excellence.
When SeidoPro Global was established in October of 2000 as a joint venture between Transnational Diversified Group and NYK Line, it envisioned to be a provider of IT-enabled support and knowledge-based shipping BPO services. Since then, it has grown from a small team of fifteen to a larger group of over 1,000, and to date, handles over 26 locations worldwide.
SeidoPro Global’s growth was not done overnight, nor was it the result of just a single event. For 23 years and counting, SeidoPro Global and its people have been on an ongoing journey of renewed learning and proactive innovation, and it continues to move forward and explore new markets and ventures.
As the digital revolution continues to make significant changes across nearly every industry in the world, SeidoPro Global remains strong in embracing new innovations and technology, and driving high-level, quality solutions to its clients.
We are immensely proud of our past achievements at SeidoPro and continue to uphold our commitment to growth, and we look forward to driving more success alongside our partners and clients.
Roberto Delgado
Founder & Group Chairman
Transnational Diversified Group
LEADERSHIP
Dan C. Florentino
Chairman
Carlo M. Severino
President
Jonathan R. Manucat
Vice President
Rose S. Cruz
General Manager &
Program Director
Cynthia A. Garcia
Finance Consultant
Sarah J. Baclagon
Program Director
Ton R. Tiu
Corporate Management Head
Jofel M. Dalangin
Chief Accountant & Finance Head
Anong M. Sison
Integrated Technology
Services Head
Cathy C. Padaca
People Empowerment &
Optimization Head
Pinky A. Magat
Program Director
Rhyzel G. Cortez
Program Director
Bonnevie D. Torrano
External Project
Management Lead
Eileen N. De Guzman
Internal Project Management Lead
Christine Trillana
Internal Project Management Lead
Bernadette C. Antonio
General Administration Lead
Rose P. Magtubo
Human Resources Lead
Crystal J. Francisco
Employee Engagement & Organizational Development Lead